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Please note: Changes 48 hours before an event will not be accepted online, please call 1.877.376.9722.


Ticket Pickup Times & Information:
*?Complimentary tickets are subject to availability and can be picked up in person with your Momentum card and valid government-issued photo identification at the Fallsview Casino Resort Box Office, the day of the show starting at 12 Noon and up?to 2?hours?prior to showtime. Tickets may not be available if not picked up 2?hours?prior to showtime.?While the OLG Stage at Fallsview Casino and the Avalon Theatre are all-ages venues, children 12 years of age and under must be accompanied by an adult. All patrons, regardless of age, must have a valid ticket. Offer does not apply to individuals who have voluntarily excluded themselves from Ontario gaming sites and who have not been reinstated. All performances are subject to change. Concert ticket offer only valid for the recipient of the offer. All complimentary tickets must be reserved in advance of the show. Complimentary tickets not picked up?2?hours?prior to the show?may be re-issued to other patrons. SHOWS START ON TIME! Late arrivals will not be permitted entrance to the theatre until an appropriate break in the performance, as determined by Fallsview Casino Resort's ticket ushers. Valid government-issued photo identification and Momentum card required. Offer non-transferable. Management reserves the right to modify or cancel this offer at any time. Not responsible for lost, stolen or misdirected offers. The Box Office will be OPEN AT 12 NOON ON SHOW DAYS ONLY. On dates with matinee and evening performances, tickets for matinee performances can be picked up starting at 12 Noon on the day of the show. Tickets for evening performances can be picked up starting at 3PM on the day of the show.?TICKET CANCELLATION:?A $25 no-show fee will be deducted from your Momentum Dollars if reserved tickets are not cancelled by 10am the day prior to the show. Tickets can be cancelled online through your My Momentum account up to?48?hours?before the show date or by contacting the Call Centre at 1.877.376.9722.

Complimentary Hotel Offers:
Must be 19 years of age or older and a valid Momentum member to redeem offers. Offer is valid for recipient only and is non-transferable. Availability is limited and not guaranteed. Complimentary booked rooms are subject to change at any time, preferences cannot be guaranteed and are assigned based on availability. The maximum room occupancy is determined by room type and may vary based on availability. For questions regarding occupancy restrictions contact 1-877-376-9722. Individuals who have voluntarily excluded themselves from Ontario gaming sites and who have not been reinstated are not permitted to enter the casino or redeem offers. Valid credit card, valid Momentum card, and government issued photo identification are required upon check-in. Any cancellation notice must be provided prior to 4pm on the day of arrival.?However, if you are cancelling in the period 24 hours prior your scheduled arrival, please call 1-877-376-9722 to avoid a no show fee as online cancellations cannot be implemented within 24 hours of your scheduled arrival.?Not valid for any other hotel offer or on previously booked reservations. A no show reservation fee of $50.00 will apply. Offer does not include incidentals or taxes. Additional room nights may be available based on play. Management reserves the right to cancel, modify or substitute this offer at any time and is not responsible for lost or misdirected offers. Only one room booking permitted per night. Must be 19 years of age or older to enter the casino.

Room Rate Offers:
Must be 19 years of age or older and a valid Momentum member to redeem offers. At the time of booking, all reservations require a valid Credit Card. Non-transferable. Offer is only valid for recipient. Availability is limited and not guaranteed. Booked rooms are subject to change at any time, preferences cannot be guaranteed and are assigned based on availability. The maximum room occupancy is determined by room type and may vary based on availability. For questions regarding occupancy restrictions contact 1-877-376-9722. Individuals who have voluntarily excluded themselves from Ontario gaming sites and who have not been reinstated are not permitted to enter the casino or redeem offers. Valid credit card, valid Momentum card, and government issued photo identification are required upon check-in.?Any cancellation notice must be provided prior to 4pm on the day of arrival.?However, if you are cancelling in the period 24 hours prior your scheduled arrival, please call 1-877-376-9722 to avoid a no show fee as online cancellations cannot be implemented within 24 hours of your scheduled arrival.?Not valid for any other hotel offer or on previously booked reservations. A no show reservation fee of $50.00 will apply. Offer does not include incidentals or taxes. Additional room nights may be available based on play. Management reserves the right to cancel, modify or substitute this offer at any time and is not responsible for lost or misdirected offers. Only one room booking permitted per night. A mandatory Niagara Falls Municipal Accommodation Fee of $2.00 plus tax will be applied per room per night. Must be 19 years of age or older to enter the casino.